Your privacy is critically important to us.

It is AdGamePay, BV’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or “”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.


Purpose of this privacy policy

This privacy policy aims to give you information on how StashMedia collects and processes your personal data through your use of this Website, including any data you may provide to us through this Website when you create an account, signup for our newsletter, use our content, use our services and support services, and receive marketing information.

We do not direct our Website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at [email protected].

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.


StashMedia is the controller and responsible for your personal data in this privacy policy.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:

[email protected]

Changes to the privacy policy and your duty to inform us of changes

We reserve the right to amend and modify the content of this privacy policy. The updated privacy policy will apply from the time we make it available to you. We keep our privacy policy under regular review. This version was updated on 31.07.2023

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Website, we encourage you to read the privacy policy of every website you visit.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed such as Anonymous Data (as defined below).

We process personal data of website visitors only as far as this is necessary for the provision of a functional Website, our content, and services. The processing of personal data on a regular basis only takes place after consent of the visitors of the Website.

We may collect, use, store and transfer various kinds of personal data about you which we have categorized as follows:

  • Identity Data includes first name, last name, username, telephone numbers, country of residence, gender, driver’s license, state ID, passport, passport card, permanent resident card, non-citizen travel document, visa, or similar identifier.
  • Contact Data includes address, email address and telephone numbers.
  • Special Categories Data includes race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, health information and biometric data.
  • Transaction Data includes details about the method of payment such as the pay-out, cash-out, redemption method, or gift cards paid to you for participating as a user on our Website.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, device ID, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Profile Data includes your username and password, selfie picture, your interests, preferences, feedback, and Research and Survey Responses Data.
  • Research and Survey Responses Data includes information to better understand your experience and improve our Website. Such information is pseudonymous.
  • Usage Data includes information about how you use our Website, products, and services. For example, this may include information that you view or click while visiting or using our Website or diagnostic and troubleshooting information.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties (such as Facebook, Google Analytics, and Microsoft Clarity), and your communication preferences.

We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services).


We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us Identity Data and Contact Data by filling in forms or by corresponding with us by post, email, or otherwise. This includes personal data you provide when you:
    • apply to receive, participate, and interact with our products or services on the Website;
    • create an account on our Website;
    • use our products and services;
    • subscribe to our newsletters and publications;
    • request marketing to be sent to you;
    • request support services;
    • complete a survey;
    • complete an offer; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our Website, we will automatically collect Technical Data about your devices, computer, equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Our Cookie Policy describes your options for controlling how we and our partners use cookies and similar technologies for advertising. Please note that you can always delete your account at any time. Please see our cookie policy for further details.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties (i.e., Google Analytics and Facebook).
Use of personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Where we need to perform the contract we are about to enter into or have entered into with you.
  2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  3. Where we need to comply with a legal obligation.

Click here to learn about Legitimate Interest, Performance of a contract, and Comply with a legal obligation.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and the Lawful Basis for processing your data. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

To register you as a new customer or user (a) Identity Data
(b) Contact Data
Performance of a contract with you
To enable you to use our Website so you can participate in our rewards program. (a) Identity Data
(b) Contact Data
(c) Profile Data
(d) Technical Data
(e) Special Categories Data
(a) Performance of a contract with you
(b) Necessary for our legitimate interests
(c) Comply with a legal obligation
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity Data
(b) Contact Data
(c) Profile Data
(d) Marketing and Communications Data
(e) Special Categories Data
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests
To improve and enhance our Website and services. (a) Identity Data
(b) Contact Data
(c) Profile Data
(d) Usage Data
(e) Marketing and Communications Data
(f) Technical Data
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how you use our Website, products/services.)
To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity Data
(b) Contact Data
(c) Technical Data
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity Data
(b) Contact Data
(c) Profile Data
(d) Usage Data
(e) Marketing and Communications Data
(f) Technical Data
(g) Special Categories Data
Necessary for our legitimate interests (to study how customers use our products/services, to develop and improve such services, to grow our business and to inform our marketing strategy)
To use data analytics to improve our Website, products/services, marketing, customer relationships and experiences (a) Technical Data
(b) Usage Data
(c) Special Categories Data
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity Data
(b) Contact Data
(c) Technical Data
(d) Usage Data
(e) Profile Data
(f) Marketing and Communications Data
(g) Special Categories Data
Necessary for our legitimate interests (to develop our products/services and grow our business)


We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or used our services and you have not opted out of receiving that marketing.

Visit our consent manager to unsubscribe

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. Visit our consent manager where you can view and make certain decisions about your personal data use.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time via your account on the Website or via the opt-out function of Microsoft, Facebook, or Google.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of your selection of a digital asset, your experience or other transactions on the Website.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We operate in many countries, and we (or our service providers) may move your data and process it outside the country where you live. We use third-party service providers to process and store your information in the United States, the EU, and other countries. When we transfer your personal data to our affiliates outside the EU, we make use of standard contractual clauses (which have been approved by the European Commission) to help ensure your information is afforded a high standard of protection, and that your privacy rights can be vindicated.

If you wish to obtain further details regarding the contractual arrangements we enter into to protect your personal data when it is transferred outside the EU, you may do so by emailing us via [email protected]. You can also access the standard contractual clauses approved by the European Commission at: Standard Contractual Clauses (SCC).

Please contact see our Privacy Policy for EU Residents if you want further information on the specific mechanism used by us when transferring your personal data out of the EU & UK.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In some circumstances, you can ask us to delete your data: see your legal rights below for further information.

In some circumstances, we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.


Lawful Basis: The legal justification or ground for processing personal data.

Legitimate Interest: The interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of a contract: Processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation: Processing your personal data where it is necessary for compliance with a legal obligation.

Contact Us; Questions and Feedback

If you have any questions or concerns regarding this Privacy Policy or your use of any AdGamePay Sites and Features or our Services, you will find answers to frequently asked questions (FAQs) by visiting the Help Center of each of our Services. Generally, our Help Center or contact options are located or accessed from the applicable AdGamePay Sites and Features footer or main menu options. For questions relating to our privacy practices (other California residents making CCPA requests), please visit the Privacy section of the appropriate Help Center. If your question is not answered in the Help Center, you can submit a privacy-related request by submitting a ticket to our Customer Support team for the appropriate Service. To contact us by mail, send your correspondence to the following email address and specify the Service you are using along with your request, question, or concern: [email protected]